by admin | Jan 20, 2016 | Online Articles and Resources
When companies engage and respond to customer service requests over social media, those customers end up spending 20 to 40 per cent more with that brand (Source: Bain& Company). Failure to respond via social channels can lead to up to a 15 per cent increase in...
by admin | Feb 10, 2015 | Online Articles and Resources
A recent article from Entrepreneur highlights eight useful reminders that can help you to implement psychology in your marketing efforts. The human mind is prone to impulsivity. Regardless of demographic, most people make impulse purchases, as shown by data from...